PRIVACY POLICY

We take your privacy rights very seriously. Tupa Music and our subsidiaries and affiliates ("Tupa") collect and process some personal information about you and we want to take some time to tell you about it. This privacy policy ("Privacy Policy") is intended to help you better understand what and how we collect, use, store, share and protect your information when you visit our website and services.

Throughout this Privacy Policy we’ll refer to our website and our other services collectively as "Service" or "Services".

We are Tupa Music, a Indonesian based company located in East Jakarta. You can contact us here. This Privacy Policy does not apply to any third party services or websites.

By using our Services, you agree that you have understood the content of this Privacy Policy.

If you don't agree with the terms of this Privacy Policy, or if you’re under the age of 18, please don't use our Services.

In connection with the Services, we collect and store personal information about and from you when you

• Visit our website
• Register on and use our website
• Upload music through our website
• Make a payout through our website and the provided payout method
• Make a payment through our website and the provided payment methods
• Contact customer support or in any other way contact us
• Sign up to one of our newsletters

When you upload music via our website, some additional personal information is provided by you when you do. This includes:

• Audio files
• Track / album titles
• Artist name
• Name of songwriter(s)
• Artwork
• Name of other contributors (if applicable)
• Information on whether you’re a label, artist, manager or producer etc.

When you use or interact with the Service, we collect information about how the Service is accessed and used. This information includes:

• Information on how you interact with our Service
• Content that you post to the Service; and
• Technical data, which may include URL information, location, session time, cookie data, which ad platform you came from, IP address, and the device and network ID you are using to access or connect to the Service.

When you make a payout, we may receive information like personal identification number, name, address, VAT-number and whether you’re a private person or a business, from them. We only obtain enough information to be able to make the payout, to comply with our legal (including, but not limited to, tax) obligations and to prevent and detect fraud.

We will process your information for the following purposes:

• To administer your account, to enable and provide the Services and, if applicable, provide integration with a third party.
• To provide, personalize and improve your experience and any advertising made available on or outside the Service;
• To make sure the Service is technically functional and to develop new products and services.
• Analyze your use of the Service and how you interact with our ads to be able to make great business decisions.
• To communicate with you for Service related or research purposes via emails, notifications, text messages, or other ways of messaging you, which you have agreed to receive.
• To communicate with you, either directly or through one of our partners, for marketing and promotional purposes via emails, notifications, or other messages, subject to your consent.
• To promote the Service, either within or outside the Service.
• To process your payouts, payments and prevent or detect fraud.
• To enforce this Privacy Policy, the Terms of Use and any other terms that you have agreed to, including to protect the rights, property, or safety of Tupa Music, its users, or any other person, or the copyright-protected content of the Service.
• As otherwise stated in this Privacy Policy.

The data we collect from you will be held for as long as:

• You use our Services
• We have to because of legal reasons and obligations
• We need to process any payments remaining and/or owed to you
• We need to, to prevent fraud, stream farming and any criminal activity

We never share or sell your personal data to third parties for their own purposes. We only do this for the purpose of providing you with and enable the Services as well as provide us with services.

The information you provide us when you register and upload a song via website, will be used to perform and provide our Service, by delivering it to the music services, platforms and partners. When delivering the music to the platforms, we provide them with:

• Audio file & track/album version (if applicable)
• ISRC (International Standard Recording Code). A unique code created for every individual track.
• UPC (Universal Product Code). A unique code created to summarize the release on a product level.
• Track/album titles
• Artwork
• Artist name and full name
• Name of contributors (if applicable)

We may share your information with advertising partners in order to send you promotional communications about Tupa Music. If you have agreed to receive newsletters from us, you can unsubscribe to these at any time, by clicking "unsubscribe" in the bottom of the email.

We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law. Where a third party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law.

In addition to the above, we may also share your information with third parties for these limited purposes:

• To allow a merger, acquisition, or sale of all or a portion of our assets
• To respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so
• To comply with the requirements of mandatory applicable law
• To protect the safety of any person
• To protect the rights and property of Tupa Music, including to enforce the Agreements and any other terms that you have agreed to
• To address fraud and resolve disputes
• To address security or technical issues
• To publish anonymised or pseudonymised data about the use of the Service
• To allow other companies in the Tupa Music to use your information as specified in this Privacy Policy.

Your security is important to us. We always do our best to maintain administrative, technical and physical safeguards to help protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or disclosure.

Since the Internet can’t be 100% secure, make sure you protect your password and username to prevent anyone from accessing your information.

You are always entitled to receive information on data we have on you, free of charge. You also have the right to request to be erased and to get any inaccurate personal data blocked or corrected. Where we rely on consent to process your data, you can withdraw this consent at any time. Contact us!

To send a request, please contact us at Customer Support with your name, username and the email address you used when you registered with us.

If you’re not happy with how we handle your information, please contact us [email protected]

We may make changes to this Privacy Policy. If we make changes, we’ll notify you by either displaying a notice within the Service or by sending you an email. If the change is minor, we’ll just make the changes here. Please make sure you read the Privacy Policy carefully. If you do not want to continue using our Service under the new version of the Privacy Policy, please terminate your account.